Events & Client Concierge, Hillsdale Conference Center
CAAR
Application
Details
Posted: 20-Mar-24
Location: Charlottesville, VA
Type: Full Time
Salary: 50,000
Categories:
Customer Service and Support
Hospitality, Travel, Tourism
Meetings/Expositions/Events
Salary Details:
* 100% employee coverage of medical, dental, and life insurance (approx. $1,200 value)
* federal holidays
* sick & vacation days
Preferred Education:
2 Year Degree
Events & Client Concierge plays a pivotal role at the Hillsdale Conference Center (HCC), assisting in the managing of event logistics, building client relationships, and contributing to sales growth strategies. This position requires a blend of organizational, interpersonal, and technical skills, along with a willingness to work flexible hours. The HCC is owned and operated by The Charlottesville Area Association of REALTORS®.
RESPONSIBILITIES:
Greet & assist members and those visiting the CAAR office or the Hillsdale Conference Center.
Manage HCC event logistics, including room setup, catering, AV equipment, and special requests.
Build and maintain strong relationships with clients.
Assist in marketing efforts to attract new clients.
Serve as secondary representative to facilitate execution of events.
Stay updated on industry trends and client preferences.
Attend conferences, trade shows, and local networking events to boost facility rental.
Coordinate with vendors to secure services, equipment, and resources required for events.
Maintain detailed records of event planning, client communications, and financial transactions.
Conduct site visits for potential clients.
REQUIREMENTS:
Minimum of two (2) years of recent experience in the meetings & events industry.
Must be able to lift 20 lbs.
Understanding Charlottesville and surrounding areas meetings & events market.
Highly motivated, ability to work independently, set priorities and handle multiple tasks with good judgment.
Excellent written and verbal communication.
Availability for flexible hours including evenings and weekends.
Ability to accurately forecast sales and analyze data to find trends and problems.
Strong technical skills including use of MS Excel, Word, and PowerPoint.
The Charlottesville Area Association of REALTORS® (CAAR) is a trade association for real estate professionals in the Charlottesville area (including the City of Charlottesville and the Counties of Albemarle, Fluvanna, Greene, Louisa and Nelson).The term REALTOR® is a registered collective membership mark which may be used only by real estate professionals who are members of the NATIONAL ASSOCIATION OF REALTORS® and subscribe to its strict Code of Ethics.Charlottesville Area Association of REALTORS® (CAAR) focuses on four primary objectives: 1 - Advocacy - CAAR is recognized by members, legislators, the public and the media as the leading advocate for private property rights in Central Virginia.2 - Member Participation - A majority of members is actively engaged in CAAR sponsored activities.3 - Information Source - CAAR is a trusted, reliable, primary source of real estate information for agents, brokers and the public.4 - Community Relations - The consumer views the REALTOR® as a valuable contributor to the welfare of the community.