Under the direction of the Manager, Membership Service Center, provide comprehensive quality customer services to current and prospective members. Provide frontline assistance for all Academy of General Dentistry (AGD) related inquiries and requests by responding to telephone and written inquiries regarding AGD requirements, programs, policies and services. Provide quality clerical and data entry support in processing member continuing education credits, change of address, constituent, etc. Assist with organization activities and special projects as directed.