The essential job functions listed below represent the primary duties and responsibilities of this job. This position will work closely with the VP of Finance and the lead Administrative Assistant. Other duties and responsibilities within the scope of this job may be assigned to the employee from time to time based on the strategic and operational needs of the organization. Essential Job Functions and Duties: Respond to member and corporate inquiries via email and phone related to payments and meeting registrations promptly and professionally using good judgment and grammar in all written interactions. Investigate member and corporate inquiries related to payments or meeting registrations, identify and document the root cause and provide ti