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Details
Posted: 30-Jan-26
Location: Milwaukee, Wisconsin
Type: Full Time
Categories:
Administrative, Clerical, Support
Preferred Education:
4 Year Degree
Membership and Administrative Manager
CLIENT ASSOCIATION(s): American Academy of Emergency Medicine (AAEM)
POSITION REPORTS TO: Senior Administrative Manager
DIRECT REPORTS: N/A
EMPLOYEE STATUS: Exempt, Full-time (Minimum of 37.5 hours/week) / Non-Exempt, Full-time (37.5 hours per week)
ROLE TYPE/LEVEL: Mid-Level (Non-Supervisory)
CLIENT/DEPARTMENT OVERVIEW:
AAEM was established in 1993 to promote fair and equitable practice environments necessary to allow emergency physicians to deliver the highest quality of patient care.
For over 30 years, AAEM has been a leader in protecting board certification in emergency medicine and confronting the harmful influence of the corporate practice of medicine. We support fair and equitable practice environments that allow emergency physicians to deliver the highest quality of patient care.
JOB OVERVIEW:
Reporting to the Senior Administrative Manager, this position will support the membership through ensuring accurate records and database reports, processing of dues, distributing of new member materials and providing administrative support for the various membership committees, projects, and programs.
POSITION RESPONSIBILITIES (minimum of 37.5 hours/week):
- Provide first-line information for general society inquiries via phone and email accounts.
- Manage the processing of new member applications including the creation and distribution of welcome packets.
- Responsible for annual dues invoicing including database turnover, website updates, and regular distribution of invoices.
- Maintain accurate paper and electronic files (including, but not limited to shared project files, membership database records and other project management tools).
- Manage data entry for all new activity codes and all database additions.
- Effectively communicate with staff team the new data input and maintenance of appropriate reports.
- Ensure timely and accurate content updates of the website in areas of responsibility.
- Manage membership initiatives by facilitating onboarding kits and teleconferences, as needed.
- Manage the postage mailing account.
- Provide general administrative support of membership initiatives as needed including scheduling volunteer meetings, taking meeting minutes, and tracking action items and project timelines.
- Assist with managing lists for email notifications and other communications.
- Assist senior staff leadership with the development of the annual membership strategic marketing plan.
- Serve as staff liaison to assigned AAEM committees and task forces.
- Other duties as assigned.
SKILLS AND QUALIFICATIONS:
- Strong verbal and written communication skills, including professional phone and email etiquette.
- Ability to work collaboratively as part of a team.
- High level of professionalism, discretion, and reliability.
- Strong organizational skills with attention to detail and accuracy.
- Ability to manage multiple tasks and shift priorities effectively.
- Flexible and adaptable in a role that spans multiple functions.
- Ability to take direction while also working independently when appropriate.
- Proficiency with standard office software and digital communication tools.
- Ability to learn new systems, processes, and workflows quickly.
- Commitment to aligning work and communications with organizational mission and values.
EDUCATION/EXPERIENCE:
Bachelor’s degree or equivalent work experience preferred. Computer proficiency, outstanding organizational and communication skills required.
TRAVEL REQUIRED:
Approximately 2-4 weeks per year. Some weekend and morning/evening work, including conference calls, may be required.
WORK ENVIRONMENT:
This is a full-time position located in our office in downtown Milwaukee, WI and a minimum of two days onsite in the office (including Wednesday as an all-staff-in-office day) are a requirement of the role.
PHYSICAL REQUIREMENTS: (example - lifting, packaging, etc.)
This position requires the ability to safely lift and carry, or move, items weighing up to 30 pounds on a regular basis.
ADDITIONAL INFORMATION:
Looking for a strong team collaborator with excellent phone and email communication etiquette; willing to support cross-functional needs and assist the broader team as required.
About Executive Director Inc.
EDI is one of the top five association management firms in the U.S., providing professional services for national and international medical, trade and scientific associations. Our 50 years of experience are a key asset to the associations we serve, with client relationships exceeding 30 years.
SUMMARY OF EMPLOYMENT BENEFITS- One of the top 5 largest association management companies worldwide employing 150 professionals. EDI manages 30 clients with national and international membership bases with events held globally.- Competitive salaries in the association management industry.- Flexible, fun, challenging work environment with advanced computer and support systems.- Team work environment.- Opportunities for skill development and career advancement.- Commitment to professional development.- Updated, contemporary office space.
More Jobs from This Employer
https://jobs.ok-osae.org/jobs/22011756/membership-and-administrative-manager-aaem
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