The Member Engagement & Sponsorship Manager plays a vital role in building a vibrant and connected EDmarket community. This position focuses on member recruitment, retention, and engagement, while also driving revenue through sponsorship sales across EDmarket’s programs. The ideal candidate is a relationship-builder and sales-minded professional who can connect member value with meaningful opportunities for exposure and growth. Key

Responsibilities:

Member Engagement & Retention:

• Serve as the primary point of contact for members, providing exceptional customer service and support.
• Participate in the organization’s customer service call center by responding to incoming calls and inquiries via EDmarket’s general email inboxes.
• Build and maintain strong relationships with new and existing members to understand their needs and increase their participation in EDmarket benefits, events, and programs.
• Oversee the member onboarding process and maintain consistent touch points throughout the year to foster connection and satisfaction.
• Proactively identify and engage with at-risk members to improve retention.

Member Recruitment & Prospecting:

• Lead targeted outreach efforts to identify and convert prospective members, including follow-up from EDspaces and other key industry events.
• Work with the VP of Marketing and Exec. VP of Membership/Operations to develop and execute targeted recruitment campaigns.
• Maintain a strong pipeline of prospects and track engagement in the CRM (iMIS).

Sponsorship Sales & Revenue Growth:

• Develop and sell sponsorship packages aligned with EDmarket’s mission, programs, and other initiatives.
• Partner with internal teams to develop creative and customized sponsorship opportunities tailored to corporate partners.
• Build relationships with both members and non-members to identify sponsorship prospects, close sales, and meet revenue goals. • Ensure sponsor benefits are delivered as promised and maintain strong sponsor relationships to encourage renewal and upselling.

Communications & Reporting:

• Coordinate with the VP of Marketing and the Exec. VP of Membership & Operations to promote membership benefits and highlight sponsor visibility.
• Maintain accurate and up-to-date member and sponsor records in the iMIS system.
• Track key metrics related to member engagement and sponsorships, and provide reports to leadership and the Board as needed.

Benefits:

• Competitive salary with incentive potential based on sales performance
• Comprehensive benefits package
• Fully remote work environment with flexible scheduling
• Opportunities for professional growth and leadership development
• Supportive and mission-driven team culture

Ready to help shape the future of learning environments? Apply today and join a community that’s passionate about connecting people, products, and ideas that transform education. 

Qualifications:

•  3–5 years of experience in membership, sponsorship sales, business development, or association management.
• Proven track record of meeting or exceeding sales goals, preferably in a nonprofit or association environment.
• Strong relationship-building and customer service skills, with a proactive and solutions-oriented approach.
• Excellent written and verbal communication skills.
• Experience with AMS/CRM systems (iMIS experience a plus) and Microsoft Office Suite.
• Highly organized with the ability to manage multiple priorities in a fast-paced, collaborative environment.
• Familiarity with the education, design, or non-profit sectors is a plus. 

About Education Market Association

EDmarket empowers a collaborative community of education leaders, dealers, A&D professionals, and manufacturers building connections to innovate and transform learning environments. Through research-based thought leadership, partnerships, and professional development, we drive student success and shape the future of education.

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