REPORTS TO: VP, Membership & Communications MAIN PURPOSE: Manage the membership life cycle of members from recruitment to retention across all member types. DUTIES AND RESPONSIBILITES: General Membership Develop yearly membership strategy to include goals, objectives and tactics for implementation and tracking throughout the year on all membership related initiatives. Serves as first line customer service for all membership inquiries. Handles all incoming emails to the membership email inbox. Develop, maintain and update Academy membership communications, print, and online materials and webpages for recruitment and retention, in conjunction with ma
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