The Manager, Corporate Engagement & Fulfillment is responsible for logistics for exhibits and sponsorships at the AAAE Annual Conference & Exposition with 300+ companies, as well as 400+ exhibits for five additional large meetings and numerous smaller meetings each year. The Manager supports sales efforts for digital and print advertising and oversees customer service for these areas. This role also supervises the Coordinator, Corporate Engagement & Fulfillment.
Primary duties and responsibilities:
Once an exhibit or sponsorship is sold, the manager serves as the primary customer service contact, overseeing confirmations to sponsoring and exhibiting companies and ensuring the company is aware of all policies, next steps, has paid for the sponsorship and/or exhibit and registered all booth personnel and sponsor complimentary registrations
Manages contract fulfillment and creation of sales invoices
Updates the trade show floor layout using a2z software for the annual conference and creates, maintains, and updates exhibit floor plans for assigned meetings
Oversees maintenance, updates, and quality control reviews on sponsorship and exhibit portions of the meetings’ websites, ensuring accuracy of logos, company information, and overall information
Manages exhibitor and sponsor registration in advance and onsite at annual trade show and other large meetings as assigned
Responsible for acquisition of company logos and images for use in directories, presentations, signs, and show art
Creates exhibitor and sponsor directories for conference and meeting programs
Serves as lead with general service contractors and responsible for sending RFPs
Oversees new sales leads process and prospects for select meetings
Attends outside trade shows as AAAE representative, as assigned
Interfaces regularly with AAAE corporate members and prospective members by addressing inquiries and requests
Assists with AAAE corporate partner plans and enters sales orders in iMIS
Position requires flexible schedule to travel
Performs other related duties and assignments as required
Education, prior work experience, and specialized skills and knowledge:
Minimum 5 years of experience in exhibits and sponsorships
Excellent analytical, communication, time management, project management, and organizational skills
Tech-savvy with a working knowledge of Outlook, Word, Excel, and PowerPoint
Solid Web research skills and proofing skills
Database experience, iMIS preferred
Familiarity with exhibition management software such as a2z
Knowledge of email marketing platforms such as Informz
The American Association of Airport Executives (AAAE) has a unique DNA in the association business with a low dues model that requires innovation, industry-leading products and services and world class member service. We attract top talent by being a mission driven organization that can truly affect change in our world by empowering airport executives. How? With a rich heritage of training, professional development, and the creation of programs and products that serve the needs of airports with their mission of advancing safety, security, environmental stewardship, diversity, and beyond. In this way our employees are allowed to do challenging, interesting, and rewarding work and become invested owners. But what also makes AAAE unique and a truly great place to work is the culture.
AAAE makes no secret that it values and is genuinely devoted to its employees and members. AAAE demonstrates this to its employees in the rich and at times, unheard of, benefits it offers employees, in the collaborative open team environment where ideas from all levels of the organization are encouraged and supported from the CEO down, in the recruiting process where no candidate is offered employmen...t without first being interviewed and approved by a team of AAAE employees, in the recognition and praise it gives employees for their good work with numerous awards and performance based bonuses, in the growth and ownership opportunities it gives employees, and in the personal connections it makes with its employees on a day to day basis. However, even with all of this, AAAE would not be as great a place to work, if it were not for the dedicated members that the employees have the good fortune to interact with on a regular basis and serve. Our employees value and appreciate our members and our members value and appreciate our employees. The desire to help them drives us all to constantly improve and innovate. To do more, so we can give more back to our members.
In addition, AAAE is an Equal Opportunity / Affirmative Action Employer that is committed to creating a work environment in which all team members engage and perform at the highest levels and see the value of different perspectives and backgrounds. We strive to attract, invest in, and develop the talents of people of diverse backgrounds who reflect the society and community in which we live and do business because we not only believe it is right to do but also believe that doing so will enhance our business relationships, generate greater innovation, increase productivity, and more.