Associate Director, People Operations & Employee Experience (EX)
Location: Washington, D.C.
Type: Full Time (Remote & In Office)
Endocrinologists are at the core of solving the most pressing health problems of our time, from diabetes and obesity to infertility, bone health, and hormone-related cancers. The Endocrine Society is the world’s oldest and largest organization of scientists devoted to hormone research and physicians who care for people with hormone-related conditions. Our inclusive community is made up of scientists, physicians, educators, nurses, and students in 122 countries.
As the Associate Director, People Operations (POps) and Employee Experience (EX), you will be responsible for managing the day-to-day aspects of the employee life cycle to include recruiting & onboarding, HRIS management, payroll, benefit administration, employee relations & engagement, performance management, and offboarding processes. You are a natural collaborator and enjoy developing talent. You will serve as a coach to the Generalist, People Operations & Talent Acquisition team member, who will support you with the day-to-day responsibilities. In this role you will ensure that the organization meets all regulatory requirements related to hiring, separation, harassment & discrimination claims, payroll & benefits administration, and other record keeping.
Under the guidance of the Chief People Officer, the incumbent will focus on facilitating an excellent employee experience and will co-lead the organization’s diversity, equity, and inclusion initiatives to foster an environment of belonging. The Associate Director will have opportunities to work strategically with the Chief People Officer (CPO) with reference to workforce planning, culture re-branding, and designing new employment practices, policies, and programs that are aligned with our cultural shift towards strengthening cross functional collaboration to support our new strategic projects.
What you'll bring to the job:
A Bachelor’s Degree in Business, Human Resources, or related field is desired
5+ years of broad generalist experience in an exempt level HR role, and people management experience, strong knowledge of and direct experience in benefits & compensation administration, HRIS systems, and oversight & management of payroll, talent acquisition strategies, and performance management
A thorough knowledge of employment-related laws and regulations is required
Excellent verbal & written communication skills and the ability to effectively communicate at all levels of the organization
Demonstrated sensitivity and understanding of the importance of confidentiality, diversity, equity, and inclusion
Ability to listen objectively to help resolve conflicts within and across teams
Demonstrated experience developing people-oriented policies and practices with a clear equity and inclusion lens
Ability to connect with people, build strong relationships and bring about solutions
A track record of establishing yourself as a trusted advisor
Strong collaboration skills and ability to work in a fast-paced environment as a member of a team
PHR certification is highly desired
We believe in and empower our staff. We know that with our investment in their growth, they have an even greater potential to contribute to our organization. Our core values embody the character and culture of our staff – they guide our decision making, interactions and how we serve our members. As an organization, we are committed to demonstrating responsible stewardship, treating one another with trust and mutual respect, supporting work-life balance, sustaining an inclusive environment, and fostering an environment that encompasses communication, service, collaboration, results & innovation.
What you'll own:
Talent Acquisition & Retention
Lead the overall management of the recruitment and selection process with a focus on a positive candidate experience
Strategize and implement recruitment strategies, participate in interviews, and screen candidates for open positions
Draft and present candidates’ offer of employment letters and follow-up as necessary
Manage and execute programs to onboard and train new employees
Assist the Chief People Officer with employee engagement strategies, with a focus to optimize the employee experience
Administer employee pulse surveys and engagement surveys, and collaborate with the People team to diagnose areas for improvement, including team interventions, coaching, and developing talent
Benefits, HRIS, and Payroll Management
Support the Chief People Officer with annual benefit renewals and work closely with our benefits consultant to execute open enrollment communication, HRIS configuration, tracking, and annual reporting
Serve as the first point of contact for all employee benefits issues, including communicating and interpreting benefits changes and policies
Manage and administer all employee leave programs, including FMLA, DC FMLA, DC PFL, LTD, ADA, and FFCRA
Manage vendor partner relationships and perform data collection for FSA, COBRA, retirement plan TPA, and medical insurance carriers
In collaboration with the HR Generalist, manage and configure all technical components of the HRIS
Manage our outsourced payroll processing vendor and ensure accuracy of pay changes, as well as ensuring the timeliness of payroll and reporting for Finance
Oversee the Time and Labor System, including reviewing timesheets, cost centers, and PTO for compliance and accuracy
Collect data for annual 403(b) audit, non-discrimination testing, and implementation of annual disclosures
Policies, Procedures, and Employee Relations
Collaborate with the Chief People Officer to develop processes and total rewards programs that engage and inspire employees at all levels, with a keen focus on an optimal employee experience
Co-lead the Diversity, Equity and Inclusion programs and collaborate with CPO to examine policies and practices to ensure DEI within all aspects of Endocrine Society employment practices
Coaches/consults with managers and employees on employee relations matters to include performance, terminations, harassment, discrimination, etc. Interprets and complies with all state and federal laws
Reporting & Compliance
Maintain up-to-date knowledge on state and federal laws and implement policies appropriately
Serve as internal officer for affirmative action planning to develop equal opportunity programs and measurements for milestone tracking and goal achievements. Oversee plan setup, data collection and compliance reporting
Maintain compliance with federal and state regulations concerning employment laws and is responsible for compliance reporting
What you’ll do well:
Incorporate prior experience, learning, and stakeholder needs. Balance facts, priorities, constraints, and alternatives. Deal with ambiguity, cut through distractions, and discern critical information. Anticipate the emotional need and reaction of others. Generate solutions and suggestions that turn out to be correct or accurate. Be sought out by others for advice and solutions.
Develop and maintain effective relationships with others to encourage and support communication and teamwork. Demonstrate the ability to build and maintain ongoing, collaborative working relationships with coworkers and members to achieve the goals of the organization.
Work with and coach staff to develop their capabilities. Provide helpful, timely feedback and provide new opportunities that will help develop staff’s abilities. Identify knowledges, skills, and abilities necessary to fulfill current or future job/role responsibilities effectively.
Work cooperatively with others to achieve common goals. Effectively work and complete assignments in group settings by listening and responding appropriately to other team members, offering support, conferring with team members about their concerns, expressing disagreement constructively, and working towards solutions that all team members can support.
Convey information in a compelling and inspiring manner. Understand listener needs and appropriately tailor written and oral communications. Deliver appropriate, direct, and straightforward information and create understanding with two-way dialogue. Check others’ understanding of information.
Establish a course of action to achieve results. Anticipate and adjust for problems and roadblocks. Effectively communicate roadblocks/challenges to staff and peers. Focus on what matters and readily own decisions. Effectively prioritize and meet deadlines. Collaborate with others to get task or project completed.
Recognize and respect the value of individual differences at all levels of the organization. Seek information from others who have different personalities, backgrounds, and styles, and include them in decision-making and problem solving. Make it easy for others to feel valuable. Communicate and cooperate with others who have a diversity of cultural and demographic backgrounds.
What you’ll get out of it:
Working with a staff that has passion for our mission, believes in one another and has fun.
The chance to work in an environment that empowers staff to take informed risks and create new programs and services.
A chance to make a contribution in a fun job with room to make it your own.
A strong and competitive salary and benefits package that focuses on your well-being and financial health.
Proof of Vaccination & Work Location:
The Endocrine Society values the safety of our employees, our members, and our visitors. In support of these values, if you are selected for this job you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to an HR partner or you must request an exemption before your actual start date. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the Endocrine Society.
This position is located in Washington, DC and walking distance to Metro and major bus lines. The Endocrine Society offers a flexible, hybrid work environment. Employees are expected to work from the office at least 2 days per week to foster our collaborative culture and support cross-functional interaction.
Endocrine Society offers a convenient downtown DC location within walking distance of Farragut North/Farragut West and Foggy Bottom Metro stations. Qualified candidates interested in a purposeful work environment, competitive salaries and excellent benefits, including a generous TIAA- CREF retirement plan with 10% employer contribution, submit resume and cover letter with salary requirements.
Endocrine Society is the world's largest and most active professional organization of endocrinologists in the world. Founded in 1916, the Society is internationally known as the leading source of state-of-the-art research and clinical advancements in endocrinology and metabolism. We are dedicated to promoting excellence in research, education and clinical practice in the field of endocrinology. Society membership continues to grow with more than 18,000 members from over 100 countries. These professionals are dedicated to the research and treatment of the full range of endocrine disorders: diabetes, infertility, osteoporosis, thyroid disease, obesity/lipids, growth hormone, pituitary tumors, and adrenal insufficiency.
For employees, Endocrine Society offers a stimulating, collegial work environment of 86 staff where top performance is recognized and appreciated. We pride ourselves on our competitive pay practices and excellent benefits program, including a 10% annual employer contribution to a TIAA-CREF retirement plan, subsidized health, dental and vision insurance, fully paid life and disability income protection, professional development and tuition assistance programs, an on-si...te employee fitness room and generous leave benefits. We have a convenient Downtown D.C. location accessible by the Metro red line Farragut North and blue and orange line Farragut West stations.