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Overview: 

This position is contingent on full award and funding and is tied to the contract-funded project. 

The Content Manager provides content development support for a one-year project to facilitate the creation of school-based infection prevention and control (IPC) teams comprised of school stakeholders and to develop and implement a comprehensive IPC training program in school settings throughout the State of Missouri. 

The Content Manager is responsible for managing a team of IPC subject matter experts (SMEs) in developing eLearning training modules for IPC team leaders, team members, parents/guardians, students, in addition to a train-the-trainer module. The Manager will ensure that all training tools and content are developed in accordance with adult learning models, easy to understand, and meet project objectives. Additionally, this position is responsible for coordination of SME meetings and communications. 

This position requires collaborative work with internal stakeholders, ensuring the Program Manager and other stakeholders are kept informed of changes or updates to project deliverables or timelines. 

The Content Manager is expected to perform the duties and responsibilities with exceptional attention to detail. The ability to exercise good judgment in a variety of situations, strong written and verbal communication, and organizational skills is also needed. This position has high visibility with members and has significant interaction with APIC staff.   

This position exemplifies the APIC staff core values of Ownership, Unity, and Commitment.   

Major Duties and Responsibilities:

Content Development / Coordination (60%)

• Coordinate with the Program Manager to manage a team of IPC SMEs in development of eLearning training content to address key areas of IPC including preventing the spread of infection, identification and source control, environmental health, and employee health
• Lead eLearning module creation that includes, but is not limited to: 
  • On-demand micro-lessons with opportunity for guided discussions at the local level
  • Video tutorials with best practices and hands-on demonstration
  • Links to resources
  • Direct, problem-based learning modules to demonstrate key IPC concepts
• Coordinate development of training content for the following audiences:
  • IPC Team Leaders
  • IPC Team Members
  • Students
  • Parents/Guardians
• Support SME team’s development of a train-the-trainer module
• Ensure that curriculum and training is consistent with established approaches used to meet other requirements, such as those related to the Americans with Disabilities Education Act, The Occupational Safety and Health Act (e.g., Bloodborne Pathogens), and Title IX
• Coordinate review and vetting of training content by IPC SMEs
• Attend regular meetings with the SMEs, Program Manager, and other stakeholders

Project Coordination (40%)

• Develop and maintain content development schedule and workplan
• Provide project updates on a consistent basis to various stakeholders
• Monitor progress and make adjustments as needed
• Ensure that project deliverables meet requirements and are submitted on schedule
• Answer emails or phone calls from internal and external partners
• Participate in team meetings
• Serve as main point of contact to SMEs
• Follow up with SMEs to ensure deliverables are met
• Escalate queries and concerns
• Trouble shoot issues
• Work with internal team and other departments to find appropriate solutions

Knowledge and Skills required for the position:

Education/Experience: 

• Bachelor’s Degree or equivalent years of experience required. Masters preferred.
• Minimum 5 years of administrative experience, preferably in an association or non-profit setting.
• Excellent customer service, interpersonal, verbal, and oral communication skills; must be a team player and have the ability to manage a variety of work styles and personalities. 
• Experience developing education or training content, including train-the-trainer projects.
• Program and project management experience/skills, including excellent attention to detail.

Knowledge, Skills, and Abilities:

• Basic proficiency with Microsoft Office products (Outlook, PowerPoint, Word, Excel, Teams) to produce documents, spreadsheets, presentations, and reports. 
• Self-management: Take initiative, monitor progress, and is motivated to achieve; manages own time and is able to successfully juggle multiple and/or competing priorities in an efficient and effective manner.

• Exceptional organizational skills, with the ability to perform and prioritize multiple demands and projects and meet deadlines with excellent attention to detail.

• Ability to balance heavy workload with short- and long-term project deadlines, address changing priorities, and work well under pressure.
• Demonstrated proactive approaches to problem-solving with strong decision-making capability.
• Self-management: Ability to set well-defined and realistic goals; take initiative, monitor progress, and is motivated to achieve; manages own time and is able to successfully juggle multiple and/or competing priorities in an efficient and effective manner.
• Results oriented: Ability to prioritize and work at a fast pace and meet critical deadlines.
• Customer service: Work and communicate with clients and customers to satisfy their expectations. Committed to quality service.
• Oral communication: Ability to communicate information in a clear and concise manner with individuals at all levels, including board members, member volunteers, association executives, government agency staff.
• Written communication: Ability to effectively communicate information and ideas in writing.
• Confidentiality: Ability to work with and maintain the confidentiality of data and information.
• Ability to work individually and as part of a team.
• Excellent proofreading and editing skills.

APIC is an Equal Employment Opportunity Employer.

About Association for Professionals in Infection Control and Epidemiology

The Association for Professionals in Infection Control and Epidemiology (APIC) is the leading professional association for infection preventionists (IPs) with more than 15,000 members. APIC’s mission is to create a safer world through the prevention of infection and embrace this bold direction through patient safety, implementation science, competencies and certification, advocacy, and data standardization. This is achieved by the provision of better care to promote greater health at a lower cost. APIC offers market-competitive salaries, a comprehensive benefits program including vacation and sick leave, medical, dental, life, short- and long-term disability insurance programs, a commuter subsidy, flexible spending plans, and a generous 401(k) retirement.

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