Reporting to the Senior Director, Communities Engagement in the Volunteer Engagement & Leadership Division, the Director, Schools will work with staff, members, and volunteers in all geographies to deepen engagement with current independent and international school members as well as to identify and engage potential new members, with a goal of growing CASE’s school membership globally.
The position will ensure the creation and delivery of sustainable support, programming, and services for school professionals using creativity, entrepreneurial flair, networking skill, and business development acumen.
This position will also work to ensure that existing CASE work continues to evolve to meet the needs of current and future independent and international school members.
The core functions of this position include but are not limited to the following:
Develop a deep understanding of existing and potential school communities.
Forge relationships with CASE staff and volunteers in all offices to identify, develop, and deliver services for school professionals.
Develop and communicate a clear membership value proposition for schools.
Commission, create, and curate content that meets the needs of the school market.
Engage with Education Division colleagues globally to develop, deliver, and communicate an annual calendar of programming for schools.
Identify and steward potential partnerships with other school-related organizations, associations, networks, and communities.
Manage, in collaboration with the Sr. Director, Communities Engagement, the Independent Schools Leadership Group.
Manage the emerging International Schools Advisory Group and Independent Schools Advisory Group.
Identify and engage potential new members as well as work to steward and retain current members.
Support emerging communities of schools, especially those where offices may be small, multi-tasking, and where advancement is often a new concept.
Generate new income to achieve the outcomes desired.
Develop and manage budgets to support activities; ensure that CASE resources are utilized effectively and responsibly.
Fiscal Management/Budget Responsibilities/Judicious Use of Resources
Exercises fiscal responsibility in the utilization of all CASE resources.
Works cooperatively and diplomatically with all division and regions.
Liaises with CASE colleagues in other parts of the world to ensure the best sharing of ideas, expertise, and knowledge.
Incorporates tasks and/or projects related to objectives as directed by the CASE Strategic Plan.
In keeping with the CASE Values Statement, ensures that CASE is well represented by exercising a high degree of professionalism, accuracy, and ethics, in all activities, services, and products.
Performs other duties and responsibilities as assigned by the manager.
JOB COMPLEXITY AND KNOWLEDGE
The Director, Schools receives broad direction from Senior Director, Communities Engagement and is otherwise expected to work with a high level of autonomy and independence, discretion, confidentiality, and diplomacy. The position interacts with CASE staff from across the world, and may come into contact with senior volunteers, members, and other high level external key stakeholders.
The Director, Schools will be responsible for his/her own time management and planning tasks to ensure the key responsibilities are met.
Problem Solving and Judgment
High level judgment and problem-solving skills are required, as the incumbent is frequently faced with situations which require immediate action in response to issues and requests. The breadth and depth of understanding of an issue and the key internal/external persons handling the issue, and the way in which the issue is handled, all affect the outcome of the situation.
Professional and Organizational Knowledge
The position requires that the incumbent quickly develop a deep understanding of CASE, its policies and procedures and an understanding of the culture and regional and divisional interdependencies.
The position requires a deep understanding and respect for CASE’s systems and workflow.
Education and Experience: Bachelor’s degree required, post graduate degree desirable, with 5 or more years of progressive and relevant work experience, preferably in an association, advancement, or higher education environment.
Skills and Abilities:
A demonstrated interest in advancing education in the not-for-profit sector.
A strong commitment to contributing to a culture that celebrates diversity and inclusion.
An understanding and interest in engaging with a broad range of cultures and countries.
Experience and deep understanding of working at an independent or international school or an organization that works closely with them.
Demonstrated experience generating income, planning, and managing budgets.
Experience working with, managing, and stewarding members and volunteers, including advisory committees and affinity groups.
Experience developing and implementing member or customer engagement strategies; confidence at building relationships at a leadership level within CASE member schools and other influential stakeholders.
A demonstrable interest in and appreciation of the activities, purpose, and ethos of CASE.
Ability to work collaboratively with colleagues in different geographies and from different cultural backgrounds.
A creative thinker who is excited by learning and finding innovative approaches to work.
Outstanding written and verbal communication skills in English.
A strong and effective communicator with rapport who is approachable and a good listener.
Creativity with entrepreneurial flair.
Strong networking skills with interest in understanding and meeting the needs of the independent and international schools’ sector.
Self-awareness and the ability to give and take feedback.
The ability to influence a wide range of people both through negotiation and leading by example.
Strategic and able to make a positive contribution to the activities of the association.
Strong business acumen with the ability to perform at both the strategic and tactical level.
Comfort working in a matrix management structure.
Energetic self-starter with the ability to be an empathetic team member.
Experience in an international environment desired.
Education-related experience a plus.
Must have a strong customer service orientation.
CASE Vaccination Policy: Vaccination against COVID-19 is an important tool in helping to prevent infection and reduce hospital stays and mortality. CASE vaccination policy is as follows for each region:
US/CAN and Latin America offices: To access a CASE office, you must be fully vaccinated and boosted for COVID-19 or have an approved exception to this requirement as an employee with an approved medical or religious exemption (U.S.) or be subject to testing or other national/local restrictions in effect where the CASE office is located.
Europe offices: CASE strongly encourages staff to obtain the most current COVID-19 vaccine and booster as soon as it is available to them unless they are ineligible to receive the vaccine due to medical reasons.
Asia Pacific offices: To access a CASE office, you must follow government and property management guidelines.
Alternative Work Arrangement: As of January 1, 2022, CASE implemented an Alternative Work Arrangement policy where, after 4 weeks of employment, eligible staff are given the opportunity to work from home up to 2 days per week and in office at least 3 days per week.
Management reserves the right to review and revise this document at any time. This document represents a description of intended job content and should not be construed in any way to be a contract of employment.
About Council for Advancement & Support of Education
CASE is a global not-for-profit and membership association whose vision is to advance education to transform lives and society. Its mission is to be the home for communities of advancement professionals and to inspire, challenge and equip them to act effectively and with integrity to champion the success of their institutions. CASE defines the competencies and standards for the profession of advancement, leading and championing their dissemination and application with over 97,000 advancement professionals at 3,100 member institutions in 80 countries.
Broad and growing communities of professional practice gather under the global CASE umbrella. Currently these include alumni relations, development services, digital, communications, fundraising, government relations, marketing, and web. These professionals are at all stages of their career and may be working in universities, schools, colleges, cultural entities or other not-for-profits. CASE membership also includes many corporate partners. CASE uses the intellectual capital and professional talents of an army of volunteers to advance its work.
Headquartered in Washington, DC, CASE works across all continents from its r...egional offices in London, Singapore, and Mexico City. CASE works to achieve a seamless experience for all its stakeholders: particularly its members, volunteers, and staff. Working together across time zones and borders, CASE staff in all offices seek to make the ambitious OneCASE aspiration a reality.