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National Association of Community Health Centers
Bethesda, Maryland
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National Association of Benefits and Insurance Professionals (NABIP)
Washington DC
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American Association for Clinical Chemistry (AACC)
Washington DC/hybrid
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The American Psychiatric Association
Washington, D.C.
National Association of Housing & Redevelopment Officials
Washington, DC
American Academy of Otolaryngology-Head and Neck Surgery
Alexandria, Virginia
American Physical Therapy Association
Alexandria, VA
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Member Success Manager
The Member Success Manager is responsible for developing high-value relationships that promote retention and loyalty through member engagement and concierge service. Successful execution of this role will provide superior customer service, engagement, and support by maximizing membership value through a consultative approach, utilizing HFA’s community, advocacy, resources, and education. Role Responsibilities Serve as primary point of contact for retail and manufacturer members, post-sale Support onboarded members with maximizing value from their membership Proactively and reactively engage with retail and manufacturers to listen and understand business needs, challenges, and concerns and aligning them with the necessary resources t
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