The Membership & Events Coordinator will provide administrative support to the Membership Department and Professional Development Department. This position is responsible for assisting member services and supporting association events.
Essential Duties and Responsibilities
Membership Responsibilities
Perform all administrative duties related to membership services, including, but not limited to, updating member contact information and demographics data, and responding to general inquiries.
Prepare and send member invoices and send receipts on request.
Process memberships dues payments.
Monitor and respond to FBA membership e-mail account and voicemail.
Provide administrative support for membership outreach activities and campaigns, including organizing and packing membership items for conferences and events.
Events Responsibilities
Perform all administrative duties related to the professional development department, including, but not limited to, creating all onsite collateral such as, speaker name plates, attendee name badges and PowerPoint templates, creating and/or maintaining webpages for webinars, conferences, and the calendar of events; and answering inquiries about webinars, conferences, and national programs
Process attendee and speaker registrations and respond to registration inquiries in a timely manner.
Create sponsor invoices, applicable registrations, and assist with payment follow-up
Monitor and respond to FBA meetings e-mail account and voicemail.
Process FBA store sales and maintain inventory
Support onsite management of conferences and meetings as needed and assist with registration procedures, including setup, tear down, lifting materials, and organizing and packing items for shipment
Other Responsibilities
Periodic travel required by air, rail, or automobile, as required
Update FBA standard operating procedures (SOP) as necessary
Must be able to travel and work occasional weekends to attend events and other off-site functions when applicable
Qualifications
The qualifications and skills required for this position are as follows:
Bachelor’s degree or equivalent work experience
At least (1) year of conference planning and/or association experience
Membership databases experience preferred, NetForum experience a plus
Attention to detail and strong organizational skills
Ability to multi-task
Proficient in Microsoft Office suite products and Zoom, WordPress experience desired
Excellent interpersonal skills and written/oral communication skills
Commitment to excellent customer/member service
Self-motivated and flexible
The ability to work in a “team” environment across departmental groups as well as autonomously
The mission of the Federal Bar Association is to strengthen the federal legal system and administration of justice by serving the interests and the needs of the federal practitioner, both public and private, the federal judiciary and the public they serve. The Federal Bar Association is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.