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Oklahoma Dental Association Logo
Oklahoma Dental Association

Oklahoma City

Oklahoma Pharmacists Association Logo
Oklahoma Pharmacists Association

Remote

Society for Cardiovascular Angiography and Interventions (SCAI) Logo
Society for Cardiovascular Angiography and Interventions (SCAI)

Remote

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American Society for Radiation Oncology

Arlington, VA

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Association & Conference Group

Washington DC metro area

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NAAA

Alexandria, Virginia

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American Speech-Language-Hearing Association

Rockville, Maryland

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National Apartment Association (NAA)

Arlington, VA

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AOTA

North Bethesda

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American Urological Association Logo
American Urological Association

Linthicum, Maryland

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National Frozen & Refrigerated Foods Assn

Harrisburg, Pennsylvania

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Endocrine Society

Washington, D.C.

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City of Danville

Danville, Virginia

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Society for Laboratory Automation and Screening (SLAS)

Virtual/Hybrid

American Society for Microbiology Logo
American Society for Microbiology

D.C.

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CFAW

Washington, D.C.

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Society of Fire Protection Engineers

Maryland

Internet Society Foundation Logo
Internet Society Foundation

D.C.

American Association of Clinical Endocrinology (AACE) Logo
American Association of Clinical Endocrinology (AACE)

Remote

National Association of College and University Business Officers (NACUBO) Logo
National Association of College and University Business Officers (NACUBO)

Washington, DC

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NAIOP

Washington, D.C.

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SME

12999 E. Adam Aircraft Circle; Engelwood, CO 80112

National Pest Management Association Logo
National Pest Management Association

Fairfax, VA

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Manager, Member and Customer Care
The nation’s leading advocacy organization for children’s healthcare seeks a customer service focused leader to manage the daily activities of member and customer care staff to ensure premier service and quality in every contact.     Some duties include: Manage and balance inbound contact volume between phone and e-mail to optimize service to members and customers by assigned staff. Ensure customer service telephone call que is adequately staffed daily. Manage quality care metrics and activities as guided by the Director, analyze data, and recommend process improvements and coaching for assigned team to ensure the delivery of premier member and customer service. Support and collaborate with Director and other AAP teams to assist in testing, r


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