Career Center

We are hiring a Certification Manager to serve as a team leader in the Education & Certification Department within NAEC. In this role, you will provide strategic direction and administration to NAEC’s certification and accreditation and assist in association bookkeeping. Using your expertise in the field of education and certification, you will partner with volunteers to understand industry needs and work with our team to create and deliver innovative and outcomes-oriented solutions to support our mission and strategic objectives. Your skill in crafting and executing a vision for this department will ensure NAEC continues to be a leader in the field of Education & Certification.  

Travel may be necessary, at times, and may be by air or car.

We offer generous benefits including fully covered medical, dental, and life insurance as well as paid time off, holidays, and a retirement contribution. This is a great opportunity for the right candidate, seeking to make his or her mark in a growing division of a well-established organization. 

What will you do?

Strategy and Business Development

• Promote NAEC programs through speaking, presenting, and developing marketing for promoting to members/non-members.
• Maintain participant files, records and annual certification renewals.
• Modernize the Continuing Education process.

Program Development & Delivery

• Lead project to design, develop, and implement innovative education, certification and accreditation programs.
• Continuously monitor internal systems and processes to ensure procedures match best practices and assist program participants.
• Facilitate process to select preferred Education & Certification vendors for program. Once selected, maintain relationships with preferred vendors, while monitoring the environment from time to time to ensure best fit is continued.

Quality Improvement

• Partner with NAEC volunteer leaders and staff to ensure seamless participant experience, including on-boarding of new participants, coordination and management of vendors, and delivery of services in line with NAEC best practices.
• Develop and implement an ever-evolving Education & Certification training program.
• Perform other duties that align with the mission and vision of the association.

Am I Qualified?

• Bachelor’s degree in education, curriculum development, or other related discipline preferred.
• 2-5 years’ experience in education, certification, accreditation, or related role preferred.
• Experience leading and motivating teams required.
• Experience in accounts payable and bookkeeping required.
• Familiarity with professional societies and/or associations preferred.
• Must have strong project management skills, including the ability to draft and manage work plans to effectively complete deliverables on-time and within budget.  
• Experience using technology to design and develop online education and certification programs, including Learning Management Systems (LMS) is preferred.
• Working knowledge of continuing education and accreditation processes and technology is required, including ensuring compliance with/tracking CE and CEU and other standards-setting bodies.
• Experience working with and motivating a volunteer workforce.
• Polished communication skills, both written and verbal, as well as strong interpersonal skills, including conflict resolution.
• Business development skills required, including excellent ‘pitch’ and presentations skills.
• Ability to supervise a team of education and certification professionals and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.