Purpose: This position delivers on the business objectives of the Institute by providing high-quality customer service, performing sales outreach, fostering customer retention, and coordinating instructor activity. The Institute is the education and training arm of the American Foundry Society. Key Accountabilities: This position requires a well-organized, outgoing, and proactive individual who thrives on engaging with customers and prospects (in person, Zoom, phone and email) and helping them make the most of the programs offered by the Institute. Comfort in presenting, asking for business and securing new-business or renewal commitments is required. Excellent communication skills are needed. Customer Re
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