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American Society of Mechanical Engineers

New York, New York

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Arkansas Optometric Association

Little Rock, Arkansas

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National Association of Home Builders Logo
National Association of Home Builders

Washington, D.C.

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Pharmaceutical Care Management Association

D.C.

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National Electrical Manufactures Assoc

Arlington, Virginia 22209, United States

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National Electrical Manufactures Assoc

Arlington, Virginia 22209, United States

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Futures Industry Association Logo
Futures Industry Association

D.C.

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Pharmaceutical Care Management Association

D.C.

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Brick Industry Association Logo
Brick Industry Association

Reston, Virginia

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Association of Chamber of Commerce Executives

Alexandria, VA

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Equipment Leasing and Finance Association

1625 Eye Street NW, Washington, DC

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Confidential

Alexandria, Virginia

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National Association of Corporate Directors (NACD)

Hybrid

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Child Care Aware of America Logo
Child Care Aware of America

DMV

The American Guild of Organists Logo
The American Guild of Organists

Director of Education

American Society of Echocardiography

Durham, North Carolina

Santa Rosa Island Authority

Pensacola Beach, Florida

Water Environment Federation Logo
Water Environment Federation

Alexandria, Virginia

American Council for an Energy-Efficient Economy Logo
American Council for an Energy-Efficient Economy

Washington DC/hybrid

Child Care Aware of America Logo
Child Care Aware of America

Arlington, VA

CrossState Credit Union Association

Harrisburg, Pennsylvania

American Academy of Otolaryngology-Head and Neck Surgery Logo
American Academy of Otolaryngology-Head and Neck Surgery

Alexandria, Virginia

AMR Management Services Logo
AMR Management Services

Remote

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Customer Service Representative
Serves as the primary point of contact for customer and member inquiries, tracks frequently asked questions, and works with staff to ensure timely responses to and resolution of customer requests. Responsible for tier 1 troubleshooting, replicating and resolving customers’ and members’ inquires related to online course access, connectivity issues, account lockouts, and other technical issues. Assists with the day-to-day activities of the Customer Service department.  Responsibilities Processes membership dues payments and renewals, event registrations, and orders. Builds and maintains knowledge database of customer and member technical issues. Uses helpdesk ticket tracking system to document, track, and monitor customer and me


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