National Council of Agricultural Employers (NCAE) Job Description
Title: Manager of Association Services
General Responsibilities: Proactively manages office functions and responsiveness. Enhances and extends the effectiveness of the President/CEO by assuring prompt and clear communication, information management, and seamless delivery of exceptional member value.
Welcomes members by greeting them, in person, on the telephone, via electronic media; answering or directing inquiries.
Responsible for at least weekly calendar, scheduling, financial update, website, communications, and workflow coordination. Coordinates weekly priorities and work plans with President/CEO.
Conserves executive's time by reading, researching, and prioritizing communications; drafting letters and documents; collecting and analyzing information; initiating communications.
Handles procurement and maintenance of office equipment, distributes information via various media; arranges travel plans; supervises temporary help; provides telephone coverage; and provides secretarial and support services to President/CEO.
On occasion maintains executive's appointment schedule by planning and scheduling meetings, conferences, and teleconferences.
Secures information by assuring data base backups and implements proper office and information security procedures and records retention policies for all paper and electronic information.
Manages overall stewardship of NCAE resources (including Quickbooks and Google for Business) through wise and proper use and regular evaluation of better alternatives.
Monitors and prepares reports on congressional and/or government agency hearings or meetings as assigned by the President/CEO.
Completes projects, follows-up on results, and closes feedback loop.
WEBSITE, SOCIAL MEDIA, AND WEBINARS:
Oversees the development of and changes to the NCAE website using WordPress.
Keep website, documents, events, registration & payment links, Member access, and other information up-to-date. Includes weekly assessments.
Assesses and implements accurate and effective online registration, payment, and donation mechanisms.
Implements and maintains appropriate social-media presence for the association including but not limited to Facebook and Twitter.
Manages educational webinar series, including speaker selection and coordination, event promotion, and live technical support.
Maintains accurate & up-to-date membership records. Works in conjunction with President/CEO in the preparation of member recruitment, development, and retention.
Assists the President/CEO with the board elections.
Assists in the editing of and dissemination of member communications, press releases, issue papers, and letters to Congress, testimony, comments, and statements.
Represents the executive by attending meetings in the executive's absence; speaking for NCAE as delegated.
Maintains member confidence and protects operations by keeping information confidential.
Conducts ongoing annual canvass of all Members.
Manages databases and assures completion & delivery of weekly news briefs and other regular member communications.
Proof-read, format, and word-smith documents.
Exhibits clear written and verbal communication skills as required for a national association, including excellent telephone skills.
Serves as an integral part of planning and delivering an exciting and educational Annual Meeting each February and Labor Forum in late November or early December.
Coordinates meeting planning activities, including site selection, contract negotiations, promotional material development, budgeting, member registration, and speaker and sponsor coordination, liaison with all hotel contacts, on-site logistics and registration desk.
Concludes each meeting with survey to participants, financial overview to the executive committee, and all necessary follow up with attendees, speakers, and sponsors.
Prepares and maintains all bookkeeping and accounting records.
Maintains files and accounting activities for various coalitions.
Works closely with President/CEO to assure all financial records are accurate and up to date.
Provides weekly financial update for President/CEO.
Formalizes monthly financial statements for President/CEO.
Keeps up-to-date on NCAE Member industry issues and priorities.
Exhibits a sense of urgency and ownership in Member services and general welfare of the association, Members, staff, and self.
Ability to set and attain priorities amid a multi-tasking, changing Member-services environment.
Administrative, writing, and proofreading skills
Microsoft office skills or Google for Business skills
Accounting software skills (NCAE uses QuickBooks)
Organization and attention to detail
Self-management and the ability to set priorities and attain goals
Verbal communication skills
A sense of urgency for member services
Preferred Background Experiences:
Previous experience with member or customer services
Spanish language skills would be a plus
Current office location near Chinatown
Health Care coverage for employee
40-hour work week
SEP Retirement Plan
Metro card available
Office closed on federal holidays
Vacation accrual of 12 days per year
About National Council of Agricultural Employers
The National Council of Agricultural Employers (NCAE) is the national trade association focusing exclusively on Agricultural Labor issues from the Agricultural Employer’s viewpoint.
Established in 1964, NCAE Members are farmers & ranchers involved with labor intensive agricultural production, associations, and others whose business interests revolve around agricultural employer issues. NCAE advocates legislation, regulation, and federal policies to keep American agricultural employers ethically and economically viable and sustainable in the global marketplace.