Administrative, Clerical, Support, Education and Training
4 Year Degree
For the Education Program Manager to succeed in this position, they must know how to navigate internal systems & reporting mechanisms, demonstrate the ability to provide a supporting role in NAHU’s course development, coordination of reviewers, content revisions, quality assurance, and administration processes required to meet continuing education requirements in all states. Quality assurance measures are essential and impact student experience, provider status, and overall department financial goals. In addition, the Education Program Manager must be able to assist course instructors, all students, and staff professionally in both oral and written communications.
Essential Duties and Responsibilities:
NAHU Student Help Desk Services
General understanding LMS and program offerings
Assist student with online accounts
Assist student with CE credit verification
Administrative reporting and data systems
Key concepts of NAHU course development processes
Program & individual course administering processes
Testing and exam analytics
Assist with coordination of content contributors, course instructors and reviewers
Maintain instructor state approvals under the established provider status in all state department of insurance offices
Assist with annual state review, application & renewal of online/self-study correspondence courses approved for continuing education credits.
Assist SVP of Education with varying course objectives for corporate partners vs. general member and non-member course development as it will apply to administration processes
Identify online vs. classroom filing classifications, distinction of CE credit awarded – administration & scheduling with department of insurances in all states.
CE administrator & monitor for live in-person or virtual classroom events (some travel required)
Miscellaneous duties as requested
Bachelor’s Degree with Association experience with a focus on Continuing Education
Ability to work independently
Experience in project management, budgeting, and marketing is essential
Knowledge of iMIS database software and Microsoft Office
Strong organizational skills and attention to detail
About National Association of Health Underwriters
The National Association of Health Underwriters represents more than 100,000 licensed health insurance agents, brokers, general agents, consultants and benefit professionals through more than 200 chapters across America. NAHU members service the health insurance needs of large and small employers as well as people seeking individual health insurance coverage. Every day, NAHU members work to obtain insurance for clients who are struggling to balance their desire to purchase high-quality and comprehensive health coverage with the reality of rapidly escalating medical care costs. As such, one of NAHU's primary goals is to do everything we can to promote access to affordable health insurance coverage.