We are looking for a full-time Membership Coordinator to act as the liaison between our associations and our members. The Membership Coordinator will be responsible for all aspects of membership, from serving as the first point of contact for membership related questions to recruitment of new members to processing payments from members. You will also be tasked with maintaining records, tracking membership figures, and coordinating with the accounting department regarding the payment of membership dues and other association related fees.
To be successful as a Membership Coordinator you should be able to keep membership numbers up and ensure member satisfaction. Ultimately, an excellent Membership Coordinator should be an outstanding communicator with a talent for building strong relationships between members and the organization.
Membership Coordinator Responsibilities:
Handling all questions, information requests, and complaints regarding membership.
Processing membership applications and renewals.
Processing registration payments and other membership related payments and fees.
Maintaining and updating membership records.
Assisting with member communication activities.
Collecting data, tracking membership statistics, and preparing reports.
Developing and implementing strategies to recruit new members.
Coordinating with the accounting department to track membership revenue.
Preparing membership marketing materials.
Membership Coordinator Requirements:
Proficiency in Microsoft Office desired – especially Excel and database familiarity.
Excellent customer service skills.
Ability to think creatively and take initiative.
Excellent writing and editing skills.
Able to work both independently and with other office personnel.
About Kindsvatter Dalling & Associates, Inc.
Kindsvatter, Dalling & Associates, Inc. (KD&A) is a governmental relations and association management specialist firm with a seasoned professional staff whose primary goal is providing clients with business management services and legislative representation at the state and national level.
We provide successful lobbying and government affairs strategies. We offer cost-effective association management and support services. We supply the solutions to our clients’ problems.